What happens if my order is marked as ‘Delivered’, but I don’t have my package?

We 100% guarantee your shipment if it is lost or stolen in transit.  If your tracking number says that the package has been delivered, but you have not received anything, please contact us first. DO NOT CONTACT CANADA POST. We will open an investigation with Canada Post, and once the package is found to be lost [...]

What happens if my order is marked as ‘Delivered’, but I don’t have my package?2019-08-02T13:22:35-07:00

What if my order is taking longer than expected to arrive?

If you are having any problems with the delivery of your product, please contact our customer service department. They are available to help 7 days a week from 7-7 Pacific time. As the sender, we are privy to more information than you, the receiver, so please allow us to take care of dealing with Canada [...]

What if my order is taking longer than expected to arrive?2019-08-02T13:23:25-07:00

How much is shipping?

All orders that total over $99 after coupon codes have been applied, but before taxes are added, receive free Xpress Post shipping. Any orders under $99 are a flat rate Express Post shipping fee of $15 to anywhere in the country.

How much is shipping?2021-10-28T15:55:02-07:00

How will my order be shipped?

All orders are shipped in discreet packaging through Canada Post. We use Express Post which means you will get a unique tracking number that will allow you to view your package's location and progress.

How will my order be shipped?2019-07-26T18:28:29-07:00

How long does delivery take?

Our little worker bees always ship your order the same day, (if ordered and paid before 2:00 Eastern time,) using Canada Post. Shipping times are approximately 2-5 business days, depending on your location, holidays and sometimes even weather! Please keep in mind that these shipping times are approximate, and not a guarantee. We don’t ship orders [...]

How long does delivery take?2019-07-26T18:24:57-07:00

Go to Top